We will ensure our military members, DOD employees, family members, and contractor guests have a clean comfortable room to guarantee a good night’s
rest and a pleasant stay. If anything is not satisfactory we are dedicated to “Making it Right”
Commercial Quarters: Travelers on TDY orders are not authorized to make their own commercial quarter’s reservations directly with local commercial lodging facilities; you must contact Pine Oaks Lodging first. If there is no availability, lodging will provide you a Non-Availability (Non-A) or can assist you in making a commercial quarters (CQs) reservations. Pine Oaks lodging is interfaced with the Defense Travel System (DTS). All TDY travelers should request lodging through DTS when processing orders. If space is unavailable DTS will issue a Non Availability to you. Non-Availability documents cannot be issued after your stay at a commercial hotel.
Members in PCS status: If lodging does not have room availability on base, members are provided a TLE letter from lodging. Once a TLE letter has been issued, the member may make their own arrangements. If you have questions or request assistance, please call or contact us. TLE letters cannot be issued after your stay at a commercial hotel.