Military & Family Readiness Center

The Military & Family Readiness Center (M&FRC) at Robins AFB is your one-stop resource for support and services. We empower active duty, Guard, Reserve, retired military, DoD civilians, and their families to thrive. All our services are free and designed to enhance readiness and improve quality of life. The M&FRC also partners with commanders and base leaders to ensure the well-being of our community.

Who We Are

We are the cornerstone of Robins AFB Airmen and family support system, and we are here for you. We offer workshops, guidance and information on key topics like financial management, relocation, employment for family members, navigating special needs, and transitioning out of the military. Our dedicated staff is committed to creating a welcoming and confidential environment where you feel valued and supported.

Our Mission

Work collaboratively to build stronger communities that promote self-sufficiency and enhance mission readiness, retention, and adaptation to the Air Force way of life by providing total force members, their families, and leadership with measurable and effective services.

Military & Family Readiness Programs

Air & Space Forces Aid Society

The Air & Space Forces Aid Society is the official charity of the U.S. Air Force. It promotes the Air Force mission by helping “to relieve distress of Air Force members and their families and assisting them to finance their education”. Through the years, AFAS has become increasingly effective in helping individuals with personal emergencies and provide assistance through Community Programs. Requests for Emergency Assistance include an assessment of the emergency situation and an evaluation of the personal budget to arrive at a decision to make an interest free loan, a grant, or combination of both. Emergency Assistance can be provided at the Robins M&FRC during operating hours at https://afas.org/  and through the American Red Cross at https://www.redcross.org/get-help/military-families/financial-assistance.html  after duty hours.

Air Force Families Forever (AFFF)

Air Force Families Forever is a long-term survivor program established to provide support to family members of deceased Regular Air Force, U.S. Space Force, Guardians and Air Reserve Component Airmen who died in an Active Duty, Inactive Duty for Training, or Annual Training status, and whose relationship was established prior to the Airmen/Guardian’s death.

Gold Star Families are survivors of service members who died while engaged in combat or military conflict with an opposing foreign force or as a result of an international terrorist attack against the US. Family of service members who are unaccounted-for from our Nation’s Past Conflicts (i.e., Korean War, Cold War, Vietnam War, and other operations). National Defense Authorization Act for Fiscal Year 2019, Public Law 113-66, Sec 626, Access to Military Installations for Certain Surviving Spouses and other Next of Kin of Members of the Armed Forces Who Die While on Active duty or Certain
Reserve Duty.

AFFF and GSF

The AFFF program ensures surviving family members of deceased Airmen and Guardians are provided long-term support and resources in partnership with AF Casualty, Mortuary Affairs, and other agencies through information and referral as well as facilitating remembrance and connection to events on the installation, surrounding communities, and TAPS. Specific procedures are devised to provide support to eligible Next-of-Kin (NOK) through Airman & Family Readiness Centers (M&FRCs) at installations closest to where the survivor(s) resides.

Assist family members who are identified as Next of Kin (NOK) survivors (relationships are defined as spouse, child, parent, and siblings). For purposes of AFFF, this relationship must have been established prior to the Airman/Guardian’s death.

Casualty SBP

Casualty Services and Survivor Benefit Program Plan

Navigating Casualty & Survivor Benefit Program? We Can Help! The Military & Family Readiness Center (M&FRC) at Robins AFB offers expert, confidential support for all your Casualty and Survivor Benefit Plan (SBP) questions.

  • Personalized Counseling: Schedule a one-on-one session.
  • Remote Assistance: No time to visit? Email your questions! We’ll research and respond quickly – most answers within 24 hours, guaranteed within three
    business days.

Get Peace of Mind. Contact Your M&FRC!
Email: 78FSS.FSH.CasualtyOffice@us.af.mil

Phone: 478.926.1256

EFMP-FS

The Robins AFB M&FRC provides dedicated community support for military families (all branches), DoD civilians, and retirees with special needs. We’re here to enhance your family & quality of life!

  • How We Help: We ensure comprehensive, coordinated services, connecting you with vital on and off installation resources. Our support includes:
  • Personalized Consultations: One-on-one guidance & Family Needs Assessments.
  • Resource Navigation: Early intervention, special education, and respite care information.
  • Relocation Assistance: Smooth transitions for your special needs family member.
  • Ongoing Support: Information, referrals, and non-medical case management. Have Questions? We’re here to assist!

EFMP 101: Understanding Your Benefits

Essential for New and Curious Families! This interactive session helps families, especially those newly enrolled, understand the vast resources and services available through the EFMP. Get your questions answered and familiarize yourself with the program in a supportive environment.

Employment Readiness Program

Unlock Your Career Potential with M&FRC Employment Assistance!
Whether you’re seeking short-term work or a long-term career, the Military & Family Readiness Center at Robins AFB provides comprehensive support for military members, civil servants, and family members.

We help you navigate the job market by offering:

  • Expert Workshops: Learn critical skills in Resume Writing, Job Search Techniques, Federal Employment, and Interview Skills.
  • Personalized Coaching: One-on-one appointments for skills and interest identification, and labor market information.
  • Spouse Employment Resources: Dedicated support to help military spouses find meaningful employment.
  • Networking & Opportunities: Access to Job Fairs and connections to on- and off-base employers.
  • Career Exploration: Discover alternatives like volunteerism and educational pathways. Most classes are group-based, with one-on-one assistance available by appointment. Group or unit training can also be requested!

Workshop Request

The Military Family Readiness Center (M&FRC) promotes military family well-being by offering educational and preventative programs and services that enhance family readiness, resilience, and quality of life. The M&FRC is postured to collaborate with units to create plans that promote readiness.

The M&FRC is postured to provide services, briefings, and workshops in your work-center as requested. For more information on scheduling an appointment, please call 478.926.1256.

M&FRC Briefer Request Form

Personal and Family Readiness

Personal and Family Readiness Program is there to assist service members and their families in managing the challenges of deployments and separations before, during, and after they occur. Personal and Family Readiness offers the following programs:

Pre-deployment Briefing: Mandatory briefing for the military member (spouses encouraged to attend) covering, Red Cross, services for families during deployment, AFAS services, and overview of handouts. Military members schedule with your UDM and are encouraged to bring your significant other.

Reintegration Briefing: Mandatory briefing for the military member (spouses encouraged to attend). This class covers the potential stressors of reintegration on the family; how to communicate challenges that can occur, and the truth about expectations for those returning from deployment. Post-deployment workshop features briefings by: M&FRC, Mental Health, Chaplain, Sexual Assault Response Coordinator, Family Advocacy and the Military Family Life Counselor (MFLC). Military members schedule with your UDM and are encouraged to bring your significant other.

Hearts Apart Program: Open to immediate family members who have a loved one currently deployed, on a remote tour or TDY. Allows deployed family members to network and interact with fellow families.

Give Parents a Break – Feeling stressed? Receive 4hrs of free childcare once a month. Contact First Sergeant or call M&FRC (478.926.1256).

Gift Card Program – Receive 1 gift card every 30 days from local merchants. Bring orders to M&FRC Bldg 794 to pick up gift card.

Pillowcases – Custom made pillowcases. Email ronald.baker_intong@us.af.mil for more information.

Free Blankets – blankets of all shapes, sizes, materials, and colors. Stop by M&FRC Bldg 794.

Green Care for Troops – free lawn care for deployed families E-6 and below. To sign up, go to www.projectevergreen.org.

Pre-Deployment Checklist

Personal Financial Readiness

The Personal Financial Readiness (PFR) program is dedicated to empowering military members and their families with the essential knowledge and skills needed to effectively manage their finances. Our goal is to enhance financial literacy, navigate significant life events with confidence, and unlock personal financial potential, ultimately leading to increased quality of life and resilience throughout their service and beyond.

Financial education is available through both engaging group workshops and personalized one-on-one counseling sessions. Our diverse range of topics ensures participants receive the most current, relevant, and accurate financial information.

To ensure comprehensive financial preparedness, active-duty members are mandated to attend education sessions covering the following critical life and career milestones:

  • Accessions
  • First Duty Station
  • Thrift Savings Plan (TSP) Vesting
  • Continuation Pay
  • Transition
  • Pre and Post Deployment
  • Marriage
  • Divorce
  • Birth of First Child
  • Disabling Sickness or Condition
  • Subsequent Duty Station

It is our unwavering commitment to ensure all military members achieve financial stability and are equipped with the tools necessary for a successful and secure financial journey throughout their careers.

 

Personal & Work Life

The goal of the Personal & Work Life Program, P&WL, is to provide education that equips service members, couples, and families with enrichment services, with a focus on building and maintaining healthy relationships, strengthening interpersonal competencies, and everyday problem-solving skills to use throughout their military and family life cycle.

P&WL activities are educational in nature and offered in group or individual settings. Services may be provided in collaboration with other family readiness service providers, education and resources related to health, fitness, wellness, and nutrition both on and off an installation.  For more information, please call 478.926.1256.

Elevate

The Military & Family Readiness Center, in partnership with UGA, is offering Elevate—a skills-based program designed to help couples strengthen and sustain healthy relationships. Through this engaging program, couples will learn the seven core skills and qualities essential for long-term relationship success.

What Couples Receive:

  • Eight free sessions (90 minutes each) filled with engaging, practical activities
  • Tools to master the seven core skills for a successful relationship
  • Opportunities to connect and share experiences with other couples
  • A chance to elevate your relationship to the next level!

Heart Link

A crucial program designed to integrate Air Force spouses by providing a comprehensive understanding of the Air Force mission, culture, and available resources. This enhances family readiness and strengthens the support network vital for Airmen retention and well-being

Key Support Liaison

The Key Support Liaison (KSL) provides information and resources to military spouses, supporting families in successfully navigating throughout the military lifecycle. Key Spouses are appointed by the Unit Commander to serve as a vital communication link between the unit and its families. The role of the Key Support Liaison (KSL) is designed to complement a unit’s mission and resilience and assist in establishing a sense of community amongst unit members/families.

Those interested in volunteering as a Key Support Liaison should contact their First Sergeant or Commander.

Relocation Assistance

Your Partner in PCS: The Relocation Assistance Program (RAP) is dedicated to easing the personal and family stressors military members, DoD Civilians, and their families experience during a Permanent Change of Station (PCS). We achieve this by providing comprehensive assistance, personalized counseling, essential sponsorship training, and valuable education throughout all phases of the relocation process.

Relocation assistance is readily available to all service members, DoD Civilians, and their families authorized to make a PCS. Recognizing the dynamic nature of military life, the Relocation Assistance Program stands out as one of the most virtually accessible services offered by the Military & Family Readiness Center. Users can conveniently access a wealth of online tools and resources designed to assist them at every stage of their PCS journey.

To plan your move checkout:

Key Leader Orientation

Orientation course developed for all commanders, Chiefs, First Sergeants, and civilian equivalent, newly assigned to Robins AFB or recently promoted to a leadership position at Robins AFB.  

Newcomer Orientation

Purpose: To provide newly assigned permanent party active duty, DoD civilian employees, and their spouses with a comprehensive understanding of Robins Air Force Base. Spouses are highly encouraged to attend.

Pre-Arrival Orientation

Provides members PCSing to Robins AFB with information, tools, and resources; as well as answer questions related to on/off base resources prior to their PCS move to assist with a smooth transition.  Agencies that are included on the virtual orientation are M&FRC, EFMP-FS, School Liaison, Personal Financial Counselor, Military Family Life Counselor, Child Development Center, and Military One Source    

Sponsorship Training

Designated unit sponsors will be trained and equipped with the resources needed to help new service members and their families successfully settle into their duty station. This training empowers you to build vital relationships, promoting a smooth and positive start for incoming personnel. Discover how to be an impactful sponsor, make a difference, and welcome your new teammates effectively.

For more information, please call 478.926.1256.

Transition Assistance Program

The Transition Assistance Program (TAP) is designed to provide retiring, separating, and demobilizing members with the information, skills, and knowledge needed for a successful transition to civilian life.  Through the mandated components of TAP, service members have access to an array of workshops, assessments, and services to prepare them for the transition.

Service members are required to initiate TAP no later than 365 days from the date of separation or retirement.  The recommended start time is within 24 months from retirement or within 18 months from separation.

TAP components include:

Step 1: Initial Counseling

This first step is an individual appointment where members’ goals and transition needs are discussed and assessed.  Members are assigned to a Tier level (1, 2, or 3) based on individual goals and preparedness for transition.  Members learn what must be accomplished and are provided with resources and information.  This first step must be accomplished NLT 365 days from the date of separation/retirement.

Step 2: Pre-Separation Counseling/Briefing

The Pre-separation Counseling appointment or briefing provides information on entitlements and benefits members may be eligible for and reviews the transition process.  Pre-separation counseling/briefing should be accomplished early in the transition process but NLT 365 days from separation.  May be accomplished in a group setting or individual appointment on a needs basis. You can download the Pre-separation Briefing Resource Guide here.

Step 3: Transition Workshop

All members complete at minimum the 3-day Core Curriculum which includes:

  • DoD Day (Managing Your Transition, Military Occupational Code Crosswalk, Financial Planning for Transition)
  • DoL Employment Fundamentals of Career Transition
  • VA Benefits and Services

All members are highly encouraged to attend at least one of the additional two-day tracks; however, members assigned to Tier 3 are required to participate in at least one track.

Additional Two-Day Tracks include:

  • Managing Your (MY) Education Track
  • Career & Credential Exploration (C2E)
  • Department of Labor Employment Track
  • Entrepreneurship Track (Boots to Business)

View upcoming TAP classes at all locations here.

Step 4: Capstone

The Capstone is an individual appointment where members’ Career Readiness Standards (CRS) are reviewed and documented.  CRSs are the Department of Defense’s tangible measurements of a service member’s preparedness for a civilian career.  CRSs capitalize upon skills and experience and are aligned to employment, technical, and/or education competency areas.  Member should refer to the checklist for their designated Tier for a list of the applicable CRSs to provide for review at the Capstone appointment.

TAP Virtual Curriculum

The Department of Defense introduced a virtual delivery of the Transition curriculum on Transition Online Learning (TOL).  This resource provides service members who are unable to attend TAP training in person with the means to obtain online instruction.  Members and their families can participate in virtual curriculum at any time during their military career; however, only certain categories of personnel can use virtual curriculum to fulfill the mandatory transition requirements, and certificates of completion must be submitted to TAP staff for credit to be applied.

Additional Links and Resources:

Installation Voter Assistance

Installation and unit voting assistance offices are available to help you exercise the very right you protect—your right to vote! We can help you register to vote, request an absentee ballot and notify your election official of a mailing address change. The information below is provided to assist you with the voting process.

Installation Voter Assistance (IVA) Office

The Robins Military & Family Readiness Center (M&FRC) serves as the Installation Voting Assistance Office. The IVA Office provides Service Members, their dependents, and all other voting-age citizens with information and assistance on requesting absentee ballots, voting absentee, or processing a change of address. For more information, call 478.926.1256 or email vote.robins@us.af.mil.

Alternative 24-Hour Support & Resources

  • Air Force Personnel Center Total Force Service Center (TFSC)

The Air Force Personnel Center Total Force Service Center (TFSC) provides continuous backup support. Service members can contact the TFSC by telephone at 210.565.0102 or find comprehensive guidance online by visiting the AFPC Voting Assistance Homepage.

  • Federal Voting Assistance Program (FVAP)

You can access many voting-related questions and answers on the official FVAP Portal

At-A-Glance Calendars:

Click the image to view all upcoming M&FRC Workshops and Classes