Hours of Operation
Facility Hours: Monday – Friday: 7:30 A.M – 3:30 P.M
(Closed on the 1st Tuesday of every month for training)
Walk-In Hours: Monday – Friday 7:30 A.M. – 2:00 P.M
Hours
Military Personnel Flight
Our Mission
To foster a culture of accountability, proactive communication, and mutual support, enabling our team to excel in delivering critical personnel services with pride and professionalism.
Our Vision
To build a cohesive and resilient team that inspires trust, drives innovation, and consistently delivers excellence in support of our mission and community.
Identification & CAC Cards
New or changes to your ID Card?
Use the RAPIDS Appointment Scheduler to book your appointment online now!
Customer Support
Phone: 478.327.5666
Email af.mil
Common Access Cards or Uniformed Services ID Card
If you have questions about your CAC or ID, you can visit this link. This site will guide you through the process of obtaining, using and maintaining both types of cards.
You are required to have the correct documentation to obtain a CAC or ID. To view a list of acceptable identification documents, click here. If you would like to view a helpful pre-arrival checklist for obtaining a CAC or ID, click here.
MilConnect:
You can make certain updates yourself from your home computer! Click here to learn more about how to do things like updating personal contact information, obtaining proof of health coverage, transfer education benefits, and so much more!
Passports/Visas:
Official Passport and Visa applications are processed on an APPOINTMENT ONLY basis. We do not process applications for tourist passports.
Other Services
Force Management
• AFSC/SEI Updates
• Awards & Decorations
• Duty Information Updates
• Special Duty Pay
• O/S Tour Dates
Email: us.af.mil
• Duty Status
Email: us.af.mil
• Evaluations
Email: us.af.mil
Career Development
• Promotions
Email: us.af.mil
• Retirements
• Separations
Email: us.af.mil
• Reenlistments
• Extensions
Email: us.af.mil
• Assignments
Email: us.af.mil
• Personnel Reliability Program
Email: us.af.mil
Questions & Answers
Career Development
Q: Do we process tourist passports?
A: no.
Q: How long does it takes to process passports and visa?
A: 6 to 8 weeks for both
Q: Can I do my passport and visa at the same time?
A: It depends on the country. You can go to the foreign country guide to find out which countries.
Q: How long does it take to receive PCS orders?
A: 7 to 10 days after all requirement documents have been submitted.
Q: When am I eligible to reenlist?
A: First term airman 12 months prior to DOS, second term career airman 90 days prior to DOS unless you have a service directed retainability requirement.
Q: Why does my DOS and ETS not match?
A: If they do not match, then you have an extension that you have not entered into yet.
Q: When will I receive my CJR?
A: 4 year enlistees CJR window is on the first duty day of the 35th month but NLT the last duty day of the 43rd month. 6 year enlistees CJR window is on the first duty day of the 59th month, but NLT the last duty day of the 67th month.
Q: I just got an assignment, what do I do?
A: Wait for your email from career development. We will send an email with everything that you need for your assignment and schedule you for an initial assignment briefing.
Q: What are your hours?
A: 0730-1530, Walk in hours: Mon, Wed, Fri 0900 – 1100 Tues & Thurs 0800 – 1100.
Passports and visas are done by appointment only and any information or questioned can be sent via email to: 78mss.a1wpd.cd@us.af.mil.
Q: How do I apply for separation or retirement?
A: Apply through MPF in the separation or retirements link.
FMO Q&A
FORCE MANAGEMENT OPERATIONS (FMO)
QUESTIONS AND ANSWERS (Q/A)
(1) Q. Where can I find the most up to date information on vPC?
Ans. All information regarding vPC can be found on myPERs.af.mil. Please ensure you also click on “Notify Me” on the bottom of the page. This allows you to be notified of any updates to the page.retirements link.
(2) Q. How do I initiate sites for evaluations?
Ans. Only MPF Management and CSS roles can initiate evaluations on members. This should only be used in rare instances. Reference the vPC CSS Evaluations Processing Handbook. Evaluations can only be initiated if a current open Evaluation does not already exist in vPC for that Ratee.
(3) Q. Is vPC able to route to an org box?
Ans. No. This capability will not be added.
DEERS
Questions for DEERS
What do I need if my ID was lost, stolen, or expired and taken at the gate?
For CAC’s you will need a letter from your unit explaining what happened to the CAC and signed by your Security Manager, Director or Commander, or a police report.
What forms of ID’s are accepted for ID card issuance?
- You must have an unexpired Primary and a Secondary ID to obtain a new ID.
- VA Card and Student ID are not accepted.
- All customers 18 and over must provide two forms of ID.
- Primary ID must be one of the following:
- Military, Civilian and Contractor ID
- Driver’s License
- US Passport Book or Passport Card
- Foreign National ID with photograph
- Foreign Passport
- Secondary ID:
- Voters Registration Card
- Birth Certificate original or certified
- Driver’s License
- Social Security Card
- Photo ID issued by Federal, State, or local government
What do I need to do to update my Dependent at age 21?
- Students can be updated 90 days before their 21st Birthday.
- All letters must be from the Registrar’s Office or Student Clearinghouse online stating that the student is enrolled full-time.
- Updating their full-time status while they are currently enrolled in a semester:
- Current enrollment letter from the Registrar Office stating full-time, in an associate’s degree or higher, current semester attending, anticipated graduation date.
- Updating their full-time status while they are NOT currently enrolled in a semester:
- Previous semester letter stating full-time status AND an acceptance or enrollment letter for the next semester.
At what age does my ID become indefinite?
- For the military sponsor, it’s the age of 65
- For dependents, it’s the age of 65
What do I need to update my marriage?
- Marriage Certificate
- Birth Certificate of spouse
- Driver’s License of Spouse
- Social Security Card of Spouse
Do I need to make an appointment?
- To make an appointment, visit https://idco.dmdc.osd.mil/idco/
- Walk-in hours are Monday – Friday 7:30 A.M. – 2:00 P.M
- Thursdays are walk-in only
What is needed to update Initial Enlistment Bonus?
- AF 3008- Supplement to Enlistment Agreement
- DD FM 4/1, 4/2/ & 4/3
- Technical School Training Certificate
Q: Do you do civilian retiree dependent ID cards?
A: No. DEERS Not issue civilian retiree ID cards.